Service
Custom CRM & ERP development services
As a systems engineering partner, we design and build custom CRM platforms, ERP systems, and operational software that centralize business processes and replace fragmented tools. Our platforms connect teams, automate workflows, and give leadership real-time visibility into operations.
Products & platforms engineered across 12+ industries
Role-based dashboards in a single ERP (Vulcan Jewellery)
LLM providers parallelized for CV parsing on Callan Hawkins ATS
CRM and ERP platforms shipped to production
From custom jewellery-production ERP to enterprise recruitment ATS and workload-management systems, we have built operational platforms that real teams run their day on.
Vulcan Jewellery ERP
A custom-built ERP for end-to-end jewellery production and CAD design workflows. Role-based dashboards for admin, office staff, designers, and customers; job-stage management with real-time updates via QR scanning; design request, internal review, and customer approval flows; mobile integration covering design → dispatch.
6 role-based dashboards in one ERP
QR-based real-time job-stage tracking
Design request, review, and approval workflows
Mobile integration from design through dispatch
Callan Hawkins
An enterprise CRM + ATS for a recruitment consultancy. AI-powered CV parsing runs OpenAI, Gemini, and Claude in parallel for cost optimization. Dynamic RBAC, client / job / candidate management, document versioning, and secure REST APIs across the entire hiring pipeline.
OpenAI + Gemini + Claude parallel parsing for cost optimization
Dynamic RBAC across client, job, and candidate entities
Document versioning with audit trails
Secure REST APIs for downstream integration
WhatNext
An enterprise planning system using a proprietary Urgency-Weighted Fair Share Scheduling (UWFS) algorithm. Unifies project work, daily operations, and incident handling with real-time Google + Outlook calendar sync, three-level project hierarchy (Phase → Task Group → Sub-Task), Gantt + Kanban views, timesheets, competency tracking, and enterprise audit / compliance.
Proprietary UWFS scheduling algorithm
Real-time Google + Outlook calendar sync
3-level project hierarchy (Phase → Task Group → Sub-Task)
Gantt + Kanban + timesheets + audit compliance
Let's take your operations platform to the next level
Discover how structured business systems compound operational leverage
Single source of truth
Centralized systems remove the manual coordination tax between departments and eliminate spreadsheet sprawl.
Role-based clarity
Dashboards designed per role — admin, office, designer, dispatcher, customer — so every user sees only what they need to act on.
Workflow automation built in
Approvals, reminders, stage transitions, and AI-assisted enrichment baked into the platform itself.
Enterprise-grade compliance
Audit trails, RBAC, document versioning, and competency tracking ready for enterprise procurement.
Measurable outcomes from real CRM and ERP deployments
Role-based dashboards
unified in a single ERP for Vulcan Jewellery
LLM providers in parallel
for cost-optimized CV parsing on Callan Hawkins ATS
Production visibility
via QR-based job-stage tracking on Vulcan Jewellery
Our partners find numerous reasons to love us
Tinkerbyte built a CRM that actually maps to how our team works, with the role-based clarity and audit trail we needed to scale past spreadsheets.
Client
COO, Enterprise Recruitment Consultancy
Well-structured business systems built for your needs
We help companies build production-grade CRM and ERP platforms that centralize operations.
Custom CRM & ERP — common questions
Should we build a custom CRM or use Salesforce / HubSpot / off-the-shelf?
Off-the-shelf wins when your workflows are standard (most sales orgs, most generic recruitment desks). Custom wins when the off-the-shelf platforms force you to bend your operations to fit theirs — which is what happened with Callan Hawkins (global recruitment consultancy with hyper-specific client + job + candidate relationships and parallel-LLM CV parsing) and Vulcan Jewellery (production workflows that no off-the-shelf ERP models). Honest answer: most companies should not build custom. The ones who should, know who they are.
How long does it take to build a custom CRM or ERP?
A focused CRM with one role and one workflow ships in 8–12 weeks. A multi-role platform like Vulcan Jewellery (6 role-based dashboards, QR-based job-stage tracking, mobile design → dispatch) typically runs 4–7 months. A full enterprise platform like WhatNext (proprietary scheduling algorithm, calendar sync, audit compliance, Gantt + Kanban + timesheets) is a 6–12 month build with continuous improvements after.
How do you handle role-based access in a custom CRM?
Dynamic RBAC from day one, not bolted on later. Callan Hawkins ships with role-based permissions across three entity types (clients, jobs, candidates), each with its own permission matrix. Vulcan Jewellery uses role-specific dashboards (admin, office, designer, customer) where the same data renders differently based on the user. We build the RBAC layer first and the features on top of it.
Can the system integrate with our existing tools — accounting, calendars, email?
Yes. WhatNext syncs in real time with both Google Calendar and Microsoft Graph (Outlook). Callan Hawkins exposes secure REST APIs for downstream integration. Vulcan Jewellery integrates Stripe for billing. Integration design is part of the scoping conversation — we plan what connects to what before writing code.
Do you build mobile apps for CRM and ERP systems too?
When the workflow needs it. Vulcan Jewellery includes a mobile design → dispatch flow. Haulvana includes a full React Native driver app with offline mode and Vision Camera proof-of-service. We build mobile when there is a real field-use case — not as a default.
How much does a custom CRM or ERP cost to build?
Highly dependent on scope. A single-role CRM with standard CRUD costs much less than a multi-role ERP with mobile integration, scheduling algorithms, and enterprise audit compliance. After a free tech audit we deliver an estimate against specific milestones. Honest answer: most companies looking at custom CRM should expect a five-to-six-figure build budget.
Ready to scale your business?
Book a free consultation to get clarity, direction, and expert advice you can implement right away.
